{"id":920,"date":"2025-12-03T12:44:20","date_gmt":"2025-12-03T12:44:20","guid":{"rendered":"https:\/\/hodinovakamaradka.cz\/?page_id=920"},"modified":"2025-12-03T13:01:15","modified_gmt":"2025-12-03T13:01:15","slug":"vseobecne-obchodni-podminky","status":"publish","type":"page","link":"https:\/\/hodinovakamaradka.cz\/index.php\/vseobecne-obchodni-podminky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading has-text-align-center has-contrast-color has-text-color has-link-color wp-elements-ed0b086f188785dac133ed3037125e7f\" style=\"padding-top:var(--wp--preset--spacing--40)\"><strong>V\u0160EOBECN\u00c9 OBCHODN\u00cd PODM\u00cdNKY<\/strong><\/h2>\n\n\n\n<p>(<em>Hodinov\u00e1 kamar\u00e1dka<\/em>)<\/p>\n\n\n\n<p>Tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (\u201ePodm\u00ednky\u201c) upravuj\u00ed vztah mezi mnou jako poskytovatelem slu\u017eby a v\u00e1mi jako klientem. Potvrzen\u00edm objedn\u00e1vky nebo domluvou term\u00ednu slu\u017eby potvrzujete, \u017ee jste se s Podm\u00ednkami sezn\u00e1mili a souhlas\u00edte s nimi.<\/p>\n\n\n\n<p><strong>1. KDO JSEM<\/strong><\/p>\n\n\n\n<p><strong>Ing. Anna Schmidov\u00e1<\/strong><br>I\u010cO: 76647013<br>E-mail: anna@hodinovakamaradka.cz<br>Nejsem pl\u00e1tce DPH.<br>Zaps\u00e1na v \u017eivnostensk\u00e9m rejst\u0159\u00edku.<\/p>\n\n\n\n<p>V textu vystupuji jako \u201e<strong>Poskytovatel<\/strong>\u201c. Osoba, kter\u00e1 si slu\u017ebu objedn\u00e1v\u00e1, vystupuje jako \u201e<strong>Klient<\/strong>\u201c.<\/p>\n\n\n\n<p><strong>2. CO NAB\u00cdZ\u00cdM<\/strong><\/p>\n\n\n\n<p>Slu\u017eba <strong>Hodinov\u00e1 kamar\u00e1dka<\/strong> je osobn\u00ed podpora a doprovod \u2013 lidsk\u00e9 setk\u00e1n\u00ed, sd\u00edlen\u00ed, nadhled a spole\u010dn\u00fd \u010das, kter\u00fd m\u016f\u017ee m\u00edt podobu rozhovoru, proch\u00e1zky, pomoci v b\u011b\u017en\u00fdch \u010dinnostech, t\u0159\u00edd\u011bn\u00ed prostoru, pl\u00e1nov\u00e1n\u00ed krok\u016f nebo nasm\u011brov\u00e1n\u00ed v n\u00e1ro\u010dn\u00e9 \u017eivotn\u00ed situaci.<\/p>\n\n\n\n<p>Nejedn\u00e1 se o <strong>psychoterapii, zdravotn\u00ed, soci\u00e1ln\u00ed, pr\u00e1vn\u00ed ani finan\u010dn\u00ed slu\u017ebu<\/strong>. Jde o lidsk\u00fd doprovod, podporu, motivaci a prostor pro rozhovor. Zodpov\u011bdnost za rozhodnut\u00ed, \u010diny i zm\u011bny v \u017eivot\u011b v\u017edy nese Klient.<\/p>\n\n\n\n<p><strong>3. JAK SE UZAV\u00cdR\u00c1 DOHODA<\/strong><\/p>\n\n\n\n<p>Slu\u017ebu si lze objednat:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>p\u0159es kontaktn\u00ed nebo rezerva\u010dn\u00ed formul\u00e1\u0159 na webu,<\/li>\n\n\n\n<li>e-mailem,<\/li>\n\n\n\n<li>telefonicky, zpr\u00e1vou, nebo<\/li>\n\n\n\n<li>osobn\u011b po domluv\u011b (nap\u0159. b\u011bhem p\u0159edchoz\u00edho setk\u00e1n\u00ed).<\/li>\n<\/ul>\n\n\n\n<p>Smluvn\u00ed vztah vznik\u00e1 potvrzen\u00edm objedn\u00e1vky \u2013 tedy dohodou o term\u00ednu, cen\u011b a potvrzen\u00edm z m\u00e9 strany. Od tohoto okam\u017eiku se spolupr\u00e1ce \u0159\u00edd\u00ed t\u011bmito Podm\u00ednkami.<\/p>\n\n\n\n<p>Objedn\u00e1vka je z\u00e1vazn\u00e1. Klient potvrzuje, \u017ee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>je plnolet\u00fd a zp\u016fsobil\u00fd k pr\u00e1vn\u00edm \u00fakon\u016fm,<\/li>\n\n\n\n<li>rozum\u00ed povaze slu\u017eby podle \u010dl. 2,<\/li>\n\n\n\n<li>uvedl pravdiv\u00e9 faktura\u010dn\u00ed a kontaktn\u00ed \u00fadaje.<\/li>\n<\/ul>\n\n\n\n<p><strong>4. CENA A PLATEBN\u00cd PODM\u00cdNKY<\/strong><\/p>\n\n\n\n<p>4.1 Cena za slu\u017ebu je uvedena na webu nebo dohodnuta individu\u00e1ln\u011b p\u0159i objedn\u00e1n\u00ed. Pokud je uvedena hodinov\u00e1 sazba, \u00fa\u010dtuje se za ka\u017edou zapo\u010datou hodinu.<\/p>\n\n\n\n<p>4.2 Nejsem pl\u00e1tce DPH. Uveden\u00e9 ceny jsou kone\u010dn\u00e9.<\/p>\n\n\n\n<p>4.3 <strong>Platba prob\u00edh\u00e1 v\u017edy p\u0159edem.<\/strong> Po domluven\u00ed term\u00ednu vystav\u00edm Klientovi fakturu se splatnost\u00ed <strong>3 dny<\/strong> (p\u0159\u00edpadn\u011b jinou podle dohody). Setk\u00e1n\u00ed se uskute\u010dn\u00ed a\u017e po p\u0159ips\u00e1n\u00ed platby na \u00fa\u010det Poskytovatele.<\/p>\n\n\n\n<p>4.4 Pokud nebude faktura uhrazena ve stanoven\u00e9m term\u00ednu, domluven\u00fd term\u00edn se automaticky ru\u0161\u00ed. Po \u00fahrad\u011b lze dohodnout nov\u00fd term\u00edn podle aktu\u00e1ln\u00ed dostupnosti.<\/p>\n\n\n\n<p>4.5 U bal\u00ed\u010dk\u016f nebo dlouhodob\u00e9 spolupr\u00e1ce m\u016f\u017ee b\u00fdt sjedn\u00e1na platba jednor\u00e1zov\u011b nebo po \u010d\u00e1stech \u2013 v\u017edy po vz\u00e1jemn\u00e9 dohod\u011b.<\/p>\n\n\n\n<p>4.6 Pokud Klient zaplat\u00ed a slu\u017ebu n\u00e1sledn\u011b zru\u0161\u00ed v\u010das (dle \u010dl. 5), m\u016f\u017ee si vybrat:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>nov\u00fd n\u00e1hradn\u00ed term\u00edn, nebo<\/li>\n\n\n\n<li>vr\u00e1cen\u00ed zaplacen\u00e9 \u010d\u00e1stky.<\/li>\n<\/ul>\n\n\n\n<p>V p\u0159\u00edpad\u011b pozdn\u00edho zru\u0161en\u00ed nebo nedostaven\u00ed se plat\u00ed storno podm\u00ednky dle \u010dl. 5.<\/p>\n\n\n\n<p><strong>5. ZM\u011aNY A RU\u0160EN\u00cd TERM\u00cdN\u016e<\/strong><\/p>\n\n\n\n<p>5.1 Klient m\u016f\u017ee term\u00edn zru\u0161it nebo p\u0159esunout bez storno poplatku nejpozd\u011bji <strong>24 hodin p\u0159ed za\u010d\u00e1tkem<\/strong> setk\u00e1n\u00ed. Zru\u0161en\u00ed se oznamuje telefonicky, SMS nebo e-mailem.<\/p>\n\n\n\n<p>5.2 Pokud Klient zru\u0161\u00ed setk\u00e1n\u00ed pozd\u011bji ne\u017e 24 hodin p\u0159edem, nebo se nedostav\u00ed v\u016fbec, \u00fa\u010dtuje se 100 % ceny slu\u017eby jako storno poplatek. D\u016fvod: blokace \u010dasu a odm\u00edtnut\u00e9 jin\u00e9 zak\u00e1zky.<\/p>\n\n\n\n<p>5.3 Pokud zru\u0161\u00edm j\u00e1 (nap\u0159. z d\u016fvodu nemoci), nab\u00eddnu n\u00e1hradn\u00ed term\u00edn.<br>Pokud by se setk\u00e1n\u00ed dlouhodob\u011b neda\u0159ilo uskute\u010dnit z m\u00e9 strany, Klient m\u00e1 n\u00e1rok na vr\u00e1cen\u00ed ji\u017e zaplacen\u00e9 \u010d\u00e1stky za slu\u017ebu, kter\u00e1 neprob\u011bhla.<\/p>\n\n\n\n<p><strong>6. FORMA A ROZSAH SLU\u017dBY<\/strong><\/p>\n\n\n\n<p>6.1 Standardn\u00ed forma slu\u017eby je osobn\u00ed setk\u00e1n\u00ed (offline, fyzicky na p\u0159edem domluven\u00e9m m\u00edst\u011b).<\/p>\n\n\n\n<p><br>6.2 Online spojen\u00ed (nap\u0159. videohovor) je mo\u017en\u00e9 pouze v\u00fdjime\u010dn\u011b a v\u017edy po individu\u00e1ln\u00ed dohod\u011b.<\/p>\n\n\n\n<p><br>6.3 M\u00edsto setk\u00e1n\u00ed vol\u00edme spole\u010dn\u011b \u2013 m\u016f\u017ee to b\u00fdt kav\u00e1rna, proch\u00e1zka, klient\u016fv domov nebo jin\u00e9 vhodn\u00e9 prost\u0159ed\u00ed.<\/p>\n\n\n\n<p><br>6.4 V p\u0159\u00edpad\u011b, \u017ee je pot\u0159eba del\u0161\u00ed dojezd mimo b\u011b\u017enou lokalitu p\u016fsoben\u00ed (nap\u0159. mimo [tv\u00e9 m\u011bsto]), lze po dohod\u011b \u00fa\u010dtovat n\u00e1hradu cestovn\u00edch n\u00e1klad\u016f.<\/p>\n\n\n\n<p><strong>7. POVINNOSTI A ODPOV\u011aDNOST<\/strong><\/p>\n\n\n\n<p>7.1 Slu\u017eba je postavena na vz\u00e1jemn\u00e9 d\u016fv\u011b\u0159e, respektu a dobrovolnosti.<br>Zodpov\u011bdnost za rozhodnut\u00ed, kroky a v\u00fdsledky v \u017eivot\u011b nese v\u017edy Klient.<\/p>\n\n\n\n<p>7.2 Zachov\u00e1v\u00e1m ml\u010denlivost o informac\u00edch, kter\u00e9 mi sd\u011bl\u00edte, pokud mi z\u00e1kon neukl\u00e1d\u00e1 povinnost je ozn\u00e1mit (nap\u0159. ohro\u017een\u00ed \u017eivota). Bez m\u00e9ho souhlasu nen\u00ed dovoleno po\u0159izovat z\u00e1znam nebo \u0161\u00ed\u0159it obsah ze setk\u00e1n\u00ed.<\/p>\n\n\n\n<p>7.3 Slu\u017eba nen\u00ed terapeutick\u00e1, l\u00e9ka\u0159sk\u00e1 ani krizov\u00e1 intervence. Pokud se v pr\u016fb\u011bhu spolupr\u00e1ce uk\u00e1\u017ee, \u017ee by Klient pot\u0159eboval odbornou pomoc, mohu doporu\u010dit jej\u00ed vyhled\u00e1n\u00ed a spolupr\u00e1ci ukon\u010dit.<\/p>\n\n\n\n<p>7.4 Klient p\u0159ich\u00e1z\u00ed dobrovoln\u011b a na vlastn\u00ed zodpov\u011bdnost \u2013 i v emo\u010dn\u00ed rovin\u011b.<br>Pokud by chov\u00e1n\u00ed Klienta bylo hrub\u00e9, agresivn\u00ed nebo ohro\u017euj\u00edc\u00ed, mohu slu\u017ebu ukon\u010dit bez n\u00e1roku na vr\u00e1cen\u00ed \u010d\u00e1stky za prob\u00edhaj\u00edc\u00ed setk\u00e1n\u00ed.<\/p>\n\n\n\n<p><strong>8. REKLAMACE A ST\u00cd\u017dNOSTI<\/strong><\/p>\n\n\n\n<p>8.1 Pokud m\u00e1 Klient pocit, \u017ee slu\u017eba nebyla poskytnuta podle dohody (nap\u0159. \u010das, rozsah), m\u011bl by se mi ozvat bez zbyte\u010dn\u00e9ho odkladu \u2013 ide\u00e1ln\u011b do 48 hodin od setk\u00e1n\u00ed.<\/p>\n\n\n\n<p>8.2 St\u00ed\u017enost v\u017edy \u0159e\u0161\u00edm lidsky a individu\u00e1ln\u011b.<br>Pokud je reklamace uzn\u00e1na, m\u016f\u017ee b\u00fdt \u0159e\u0161ena:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>n\u00e1hradn\u00edm term\u00ednem,<\/li>\n\n\n\n<li>p\u0159im\u011b\u0159enou slevou,<\/li>\n\n\n\n<li>nebo vr\u00e1cen\u00edm \u010d\u00e1sti ceny.<\/li>\n<\/ul>\n\n\n\n<p><strong>9. ODSTOUPEN\u00cd OD SPOLUPR\u00c1CE<\/strong><\/p>\n\n\n\n<p>9.1 Klient m\u016f\u017ee kdykoliv ukon\u010dit spolupr\u00e1ci \u2013 sta\u010d\u00ed to ozn\u00e1mit. Ji\u017e zaplacen\u00e9 a neomluven\u00e9 term\u00edny se ale nevrac\u00ed.<\/p>\n\n\n\n<p>9.2 I j\u00e1 si vyhrazuji pr\u00e1vo spolupr\u00e1ci ukon\u010dit, pokud vn\u00edm\u00e1m, \u017ee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>slu\u017eba u\u017e nen\u00ed pro Klienta vhodn\u00e1,<\/li>\n\n\n\n<li>doch\u00e1z\u00ed k poru\u0161ov\u00e1n\u00ed Podm\u00ednek,<\/li>\n\n\n\n<li>nebo vznik\u00e1 nap\u011bt\u00ed \u010di nezdrav\u00e1 dynamika.<\/li>\n<\/ul>\n\n\n\n<p>V tom p\u0159\u00edpad\u011b vy\u00fa\u010dtuji pouze dosud prob\u011bhl\u00e1 setk\u00e1n\u00ed a zru\u0161\u00edm budouc\u00ed term\u00edny bez dal\u0161\u00edch n\u00e1rok\u016f.<\/p>\n\n\n\n<p><strong>10. Z\u00c1V\u011aRE\u010cN\u00c1 USTANOVEN\u00cd<\/strong><\/p>\n\n\n\n<p>10.1 Tyto Podm\u00ednky se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky.<\/p>\n\n\n\n<p>10.2 P\u0159\u00edpadn\u00e9 spory se sna\u017e\u00edme \u0159e\u0161it domluvou. Klient \u2013 pokud je spot\u0159ebitel \u2013 bere na v\u011bdom\u00ed, \u017ee mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f zaji\u0161\u0165uje <strong>\u010cesk\u00e1 obchodn\u00ed inspekce<\/strong> (<a href=\"http:\/\/www.coi.cz\">www.coi.cz<\/a>).<\/p>\n\n\n\n<p>10.3 Platn\u00e9 je v\u017edy to zn\u011bn\u00ed Podm\u00ednek, kter\u00e9 je uvedeno na webu v den potvrzen\u00ed spolupr\u00e1ce.<\/p>\n\n\n\n<p class=\"has-text-align-left\" style=\"padding-bottom:var(--wp--preset--spacing--40)\">10.4 Tyto Podm\u00ednky jsou \u00fa\u010dinn\u00e9 od: 01.11.2025<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>V\u0160EOBECN\u00c9 OBCHODN\u00cd PODM\u00cdNKY (Hodinov\u00e1 kamar\u00e1dka) Tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (\u201ePodm\u00ednky\u201c) upravuj\u00ed vztah mezi mnou jako poskytovatelem slu\u017eby a v\u00e1mi jako klientem. Potvrzen\u00edm objedn\u00e1vky nebo domluvou term\u00ednu slu\u017eby potvrzujete, \u017ee jste se s Podm\u00ednkami sezn\u00e1mili a souhlas\u00edte s nimi. 1. KDO JSEM Ing. Anna Schmidov\u00e1I\u010cO: 76647013E-mail: anna@hodinovakamaradka.czNejsem pl\u00e1tce DPH.Zaps\u00e1na v \u017eivnostensk\u00e9m rejst\u0159\u00edku. V textu vystupuji jako [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-920","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/pages\/920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/comments?post=920"}],"version-history":[{"count":2,"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/pages\/920\/revisions"}],"predecessor-version":[{"id":926,"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/pages\/920\/revisions\/926"}],"wp:attachment":[{"href":"https:\/\/hodinovakamaradka.cz\/index.php\/wp-json\/wp\/v2\/media?parent=920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}